Privacy Notice

What we collect

We may collect the following information:

• Name
• Contact information including email address and telephone number
• Demographic information such as postcode, preferences and interests
• Other information relevant to customer surveys and/or offers

By giving us this information via website, email or phone call, you agree that we process it and use it as described below.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• Possible use the information to improve our services.
• Periodicially we may send promotional emails about special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or mail. We may use the information to
• customise the website according to your interests.

Security

NWBC are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• Whenever you are asked to fill in a form on the website, look for the box that you can leave unticked to indicate that you do not want the information to be used by anybody for direct marketing purposes
• Have you previously agreed to us using your personal information for direct marketing purposes?  You may change your mind at any time by writing to us or emailing us at info@newworldbusinesscentre.co.uk

NWBC will always assure you of the following individual rights regarding your data:

• Inform: The right to be informed

• Access: The right of access

• Rectify: The right to rectification

• Erase: The right to erasure

• Restrict: The right to restrict processing

• Portability: The right to data portability

• Say No: The right to object

• Rights in relation to automated decision making and profiling.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to so by law. We may occasionally use your personal information to send you promotional information about third parties.  This will only happen if we think you may find it interesting or if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 2018. A small fee may be payable. If you would like a copy of the information held on you please write to us.  New World Business Centre, Station Road, Warmley, Bristol BS30 8XG.

Please write to, or email us, as soon as possible at the above address. We will promptly correct any information found to be incorrect.

If you are not satisfied with the way we have dealt with your request or concern, you have a right to complain to the Information Commissioner’s Office. Further details can be found at www.ico.org.uk